Hey what’s it like to be together in different spaces?
If you live in the US or the UK, and you step into an elevator or into a waiting room, you say nothing … and wait for all the discomfort to just go away.
Hey what’s it like to be together in new spaces?
It’s a process: we will also find ourselves having new etiquette for these new technologically created situations.
Like: robot cars.
This is an amazing insight from Jim Kosem.
For instance, let’s take this scenario that gets thrown around about the autonomous, ride-sharing car that people are getting into and out of all the time. Does it work like an elevator or a bus? The real issue with driverless and shared cars is not going to be whether or not they’re safe, but how awkward the conversation will be when you get into one. What if the other person farts?
And it is totally fascinating to think what it will be about the design of robot cars, or how they are talked about, that signals to us what kind of thing they are.
2.
The Telephone and How We Use It (1951) by Bell Telephone System.
Such as:
You do not have to shout. Speak as though the other person were in the same room.
What a medium is has to be agreed and then propagandised!
ALSO!
Russell Davies in 2008 on advertising and pre-experience design.
George Eastman reinvented photography with Kodak by massively simplifying the photographic process (as far as the customer was concerned). …
But I think it’s also worth looking at the way Eastman used advertising as ‘pre-experience design’.
The slogan Eastman adopted was ‘You Push The Button, We Do The Rest”.
And in particular Russell talks about the early, early iPhone ads, which focused on how to point and pinch etc.
Here are the first 9 ads for the original iPhone (YouTube).
But (his key point) iPhones weren’t necessarily quick, and the music of the ads - consistently used - took the expected tempo down:
Other phone manufacturers will tell you that doing the stuff you need on their phone is objectively, measurably just as quick as on an iPhone, but that people report the iPhone is quicker. I suspect quite a lot of that is because the music on the ads makes the pace the iPhone moves at just feel right. The ads are a component in the experience, they provide an implicit soundtrack to your experience.
Pre-experience design!
3.
People with extreme opposing positions will come to agreement – EXCEPT if they are observed by an audience.
Research as related by Tom Stafford:
Ashley Binnquist and colleagues recruited participants with differing views on polarising views to have zoom conversations (which they termed “cross ideological conversations”). The good news: most people found the interactions more positive than the anticipated, and the tone of the discussions was rated more friendly and less characterised by conflict the longer it went on. The bad news: having the conversations in the presence of a silent audience degraded the emotional tone, limiting the shift towards a more friendly tone as the discussion progressed.
Could’ve guessed this from the state of the discourse on Twitter tbh but good to see it in black and white.
Ref.
Binnquist, A. L., Dolbier, S. Y., Dieffenbach, M. C., & Lieberman, M. D. (2022). The Zoom solution: Promoting effective cross-ideological communication online. PloS one, 17(7), e0270355.
4.
Long read on how to design games in order to catalyse friendships.
To build friendships, your game should facilitate four key factors. When these are present, friendships tend to form.
So good.
Proximity: Put players in serendipitous situations where they regularly encounter other players. Allow them to recognize one another across multiple play sessions.
Similarity: Create shared identities, values, contexts, and goals that ease alignment and connection.
Reciprocity: Enable exchanges (not necessarily material) that are bi-directional with benefits to both parties. With repetition, this builds relationships.
Disclosure: Further grow trust in the relationship through disclosing vulnerability, testing boundaries, etc.
Thank you v buckenham for this.
Ok games.
But wouldn’t it be fascinating if Zoom were built with these principles in mind. Or my iPhone.
If you enjoyed this post, please consider sharing it by email or on social media. Here’s the link. Thanks, —Matt.
‘Yes, we’ll see them together some Saturday afternoon then,’ she said. ‘I won’t have any hand in your not going to Cathedral on Sunday morning. I suppose we must be getting back. What time was it when you looked at your watch just now?’ "In China and some other countries it is not considered necessary to give the girls any education; but in Japan it is not so. The girls are educated here, though not so much as the boys; and of late years they have established schools where they receive what we call the higher branches of instruction. Every year new schools for girls are opened; and a great many of the Japanese who formerly would not be seen in public with their wives have adopted the Western idea, and bring their wives into society. The marriage laws have been arranged so as to allow the different classes to marry among[Pg 258] each other, and the government is doing all it can to improve the condition of the women. They were better off before than the women of any other Eastern country; and if things go on as they are now going, they will be still better in a few years. The world moves. "Frank and Fred." She whispered something to herself in horrified dismay; but then she looked at me with her eyes very blue and said "You'll see him about it, won't you? You must help unravel this tangle, Richard; and if you do I'll--I'll dance at your wedding; yours and--somebody's we know!" Her eyes began forewith. Lawrence laughed silently. He seemed to be intensely amused about something. He took a flat brown paper parcel from his pocket. making a notable addition to American literature. I did truly. "Surely," said the minister, "surely." There might have been men who would have remembered that Mrs. Lawton was a tough woman, even for a mining town, and who would in the names of their own wives have refused to let her cross the threshold of their homes. But he saw that she was ill, and he did not so much as hesitate. "I feel awful sorry for you sir," said the Lieutenant, much moved. "And if I had it in my power you should go. But I have got my orders, and I must obey them. I musn't allow anybody not actually be longing to the army to pass on across the river on the train." "Throw a piece o' that fat pine on the fire. Shorty," said the Deacon, "and let's see what I've got." "Further admonitions," continued the Lieutenant, "had the same result, and I was about to call a guard to put him under arrest, when I happened to notice a pair of field-glasses that the prisoner had picked up, and was evidently intending to appropriate to his own use, and not account for them. This was confirmed by his approaching me in a menacing manner, insolently demanding their return, and threatening me in a loud voice if I did not give them up, which I properly refused to do, and ordered a Sergeant who had come up to seize and buck-and-gag him. The Sergeant, against whom I shall appear later, did not obey my orders, but seemed to abet his companion's gross insubordination. The scene finally culminated, in the presence of a number of enlisted men, in the prisoner's wrenching the field-glasses away from me by main force, and would have struck me had not the Sergeant prevented this. It was such an act as in any other army in the world would have subjected the offender to instant execution. It was only possible in—" "Don't soft-soap me," the old woman snapped. "I'm too old for it and I'm too tough for it. I want to look at some facts, and I want you to look at them, too." She paused, and nobody said a word. "I want to start with a simple statement. We're in trouble." RE: Fruyling's World "MACDONALD'S GATE" "Read me some of it." "Well, I want something better than that." HoME大香蕉第一时间
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1.
Hey what’s it like to be together in different spaces?
Hey what’s it like to be together in new spaces?
It’s a process:
Like: robot cars.
This is an amazing insight from Jim Kosem.
And it is totally fascinating to think what it will be about the design of robot cars, or how they are talked about, that signals to us what kind of thing they are.
2.
The Telephone and How We Use It (1951) by Bell Telephone System.
Such as:
What a medium is has to be agreed and then propagandised!
ALSO!
Russell Davies in 2008 on advertising and pre-experience design.
And in particular Russell talks about the early, early iPhone ads, which focused on
Here are the first 9 ads for the original iPhone (YouTube).
But (his key point) iPhones weren’t necessarily quick, and the music of the ads - consistently used - took the expected tempo down:
Pre-experience design!
3.
People with extreme opposing positions will come to agreement – EXCEPT if they are observed by an audience.
Research as related by Tom Stafford:
Could’ve guessed this from the state of the discourse on Twitter tbh but good to see it in black and white.
Ref.
Binnquist, A. L., Dolbier, S. Y., Dieffenbach, M. C., & Lieberman, M. D. (2022). The Zoom solution: Promoting effective cross-ideological communication online. PloS one, 17(7), e0270355.
4.
Long read on how to design games in order to catalyse friendships.
So good.
Thank you v buckenham for this.
Ok games.
But wouldn’t it be fascinating if Zoom were built with these principles in mind. Or my iPhone.
Or an elevator.
Or a robot car.